Terms of use

AgentPass tests what AI agents can do on your public website, checks your catalog for what AI shopping assistants need (for Shopify stores, through AgentPass's read-only Shopify app), and measures whether AI systems mention or recommend your business (AI Visibility). For businesses that connect their own system through the Custom API, it also lets AI agents use the capabilities you switch on and reports on that activity. AgentPass's Shopify app is diagnostic-only: it doesn't connect your store to AI agents. Features marked “Coming soon” or “Setup required” aren't available yet.

A report reflects what AgentPass could see on the public website at the time of the scan. It's a public agent-readiness test, not a test run inside any particular AI app, and it isn't a guarantee of how any AI agent or platform will treat your business.

When AgentPass can't find a public signal, it says it “could not verify” something — your systems may still support it.

AI Visibility results come from labelled API surfaces such as “OpenAI API + Web Search”. They may differ from what consumer AI apps show, and they don't guarantee that any AI system will mention or recommend your business.

• Keep your sign-in details secure; you're responsible for activity in your account.
• Only connect systems you're authorized to connect, and only switch on capabilities you're happy for AI agents to use.
• Don't use AgentPass to overload, probe or attack websites or systems. The scanner is rate-limited to prevent this.
• Don't try to access other businesses' data or get around plan limits.

AgentPass is not the merchant of record and never handles card details. When an agent builds a cart through a system you've connected, the shopper completes the purchase on your own checkout, and the sale is between you and your customer.

Current plans and prices are on the pricing page. Paid plans are billed monthly through Stripe, plus applicable taxes, and paid features require an active subscription. If you installed AgentPass from the Shopify App Store, the Shopify app offers Free and Launch — Launch there includes AI Visibility monitoring and automatic catalog checks, not an agent — and your plan is billed through Shopify instead. You can manage your subscription from the Billing page in your dashboard (or, for Shopify billing, in your Shopify admin).

We work hard to keep AgentPass running reliably, but we can't promise it will always be uninterrupted or error-free. AI platforms change how they discover and use businesses, and we'll update AgentPass as they do.

If these terms change, we'll update this page and the date at the top.

How we handle data is described in our privacy notice.

When you connect a system such as your Shopify store, you remain in control of your store's data, including any information about your customers, and AgentPass processes it on your behalf. We agree to:

• use it only to provide AgentPass to you (the capabilities you switch on, verification, catalog checks and your analytics), and never sell it. AgentPass's Shopify app only reads your products, inventory and locations for AgentPass's own checks and never shares them with AI agents or AI platforms;
• request and keep only the minimum data those features need; we don't store your customers' names, contact details, addresses or payment details;
• keep it confidential, protect it with encryption in transit and at rest, and limit access to the people and providers who run AgentPass;
• use only service providers needed to run AgentPass (hosting and database, authentication, payments, and the AI providers used for AI Visibility and optional AI features — OpenAI, Anthropic and Google — which receive your monitored searches and public business information, never your store's data, your customers' data or your credentials), under obligations consistent with these terms;
• help you respond to requests from your customers about their data, and tell you without undue delay if we become aware of a breach affecting your data;
• delete your store's data when you disconnect or uninstall (as described in the privacy notice), or when you ask us to.

You're responsible for having the right to share your store's data with AgentPass and for your own notices to your customers.

Questions about these terms? Email hello@getagentpass.com.